Shipping policy

Shipping & Fulfillment Policy

Fast, fully tracked, and delivered duty-free right to your door.

Free Shipping on Eligible Orders US$79+

Free standard shipping is available on eligible orders with a merchandise subtotal of US$79 or more after all product and order discounts have been applied. Shipping charges are not included in the qualifying subtotal. Eligibility is limited to the destinations listed in this policy.

1. Fast, Reliable & Fully Tracked Global Delivery

At Woven Rove, every order is prepared with care and precision. All shipments are fully insured, tracked door-to-door, and packaged to protect your order throughout transit.

2. Order Processing & Total Delivery Time

To calculate when to expect your package, please use this formula:

Total Delivery Time = Order Handling Time + Estimated Transit Time

Order Handling Time: 1–3 business days (Monday – Friday, excluding public holidays)
Order Cut-off Time: 5:00 PM (UTC+8). Orders placed after this time will be processed the next business day.
Tracking Notification: A tracking number and confirmation link will be emailed within 24 hours of fulfillment

3. Shipping Rates & Delivery Schedules

Destination Region	Standard Shipping Rate	Free Shipping Threshold	Estimated Transit Time
United States & Canada	$9.90 USD	US$79+ after discounts	8–15 business days
United Kingdom	$12.90 USD	US$79+ after discounts	7–12 business days
Selected European Union destinations	$12.90 USD	US$79+ after discounts	8–14 business days

Note: The US$79 minimum is based on the merchandise subtotal after all product and order discounts. Free standard shipping applies to eligible destinations in the regions listed above. Available delivery destinations and rates are confirmed at checkout.

Transit times begin from the official dispatch date via established international air carriers. Delivery may be delayed due to customs processing or carrier operational issues.

4. Customs, Duties & Import Taxes (DDP Guarantee)

100% Tax-Inclusive Pricing

All orders shipped to the United States, United Kingdom, and European Union are delivered with all import VAT, customs tariffs, and local duties pre-paid (DDP). The price at checkout is final. You will never be billed unexpected fees or carrier clearance charges upon package delivery.

5. Secure & Protective Packaging

Every order is sealed in sturdy, protective packaging designed to shield your bag from moisture and pressure in transit. The shipping label contains only the information necessary for delivery and customs clearance.

6. Preparation & Dispatch

Please allow 1–3 business days for order preparation before dispatch. Each item is inspected before packing. Estimated transit times are additional to processing time; you will receive tracking details once your order has been fulfilled.